TECHNICAL PUBLICATIONS:
• Policies and procedures including employee position guides,
performance reviews, employee incentive plans, and employee performance
coaching
• Hardware and software manuals, training materials, and
operation and maintenance user guides
• Statements of work, contracts and subcontracts, and mutual
non-disclosure agreements
• Business processes documented to meet quality 9000 standards
pre-audit and certification
• Acceptance Test Procedures (ATP)
• Qualification Test Procedures (QTP)
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